Privacy Policy
This Privacy Policy describes how The Hokuten Group at Keller Williams Commercial and Dino Monteverde, whose California brokerage services are provided through Forward Wilshire Inc dba Keller Williams Larchmont (CA DRE #01870534) ("we," "us," or "our"), collect, use, and protect information you provide through this website and our SMS text-messaging program.
1. Information We Collect
We collect information you voluntarily provide, including your name, hotel or property name, location (city and state), email address, and — if you choose to provide it — your phone number. Subject to your choices and applicable law, we may also collect device and browser information, approximate location derived from IP address, referring page, campaign parameters, pages viewed, scroll depth, and interactions with calls, email, WhatsApp, listings, the calculator, scheduling links, and forms.
2. How We Use Your Information
We use your information to respond to valuation requests and inquiries, to provide a broker opinion of value, to schedule consultations, to measure and improve website and campaign performance, to prevent misuse, and — only if you have expressly opted in — to send you SMS text messages relevant to your inquiry.
3. Cookies, Analytics and Advertising Measurement
We may use first-party analytics and, only after the applicable consent, measurement or advertising technologies from providers such as Google, Meta, and LinkedIn. These tools may receive online identifiers and interaction information to measure site use, campaign attribution, and conversions. Advertising tags are not loaded before the applicable consent. You may reject or withdraw analytics or advertising consent through the site's privacy controls when those tools are active. Essential security and form-delivery functions may operate without advertising consent.
4. SMS / Text Messaging
If you opt in to our SMS program, we will send you informational and conversational text messages related to your hotel valuation and real-estate matters. Message frequency varies (up to 6 messages per month). Message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP. For full details, see our SMS Terms & Conditions.
5. Mobile Information and Data Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This excludes service providers and subcontractors who help us operate the SMS program and deliver messages on our behalf (for example, messaging platforms and carriers); these providers are restricted from using your information for any purpose other than delivering our messages. This disclaimer governs over any other statement in this policy regarding data sharing.
6. How We Share Information
We use service providers that support hosting, analytics, advertising measurement, CRM intake, email delivery, scheduling, security, and SMS delivery. Their access is limited to providing those services, subject to their terms and our configuration. We do not sell or rent SMS opt-in data, and the mobile-information limitations above control. We may disclose information if required by law or to protect legal rights.
7. Data Retention and Security
We retain information only as long as necessary to fulfill the purposes described here and to maintain records of consent, and we use reasonable safeguards to protect it.
8. Your Choices
You may request access to, correction of, or deletion of your information, withdraw analytics or advertising consent through the site's privacy controls when active, and withdraw SMS consent at any time by replying STOP. Contact us using the details below.
9. WhatsApp Community
If you follow a link to a WhatsApp community, WhatsApp may display your phone number and profile information to other community participants according to your WhatsApp settings and the community's structure. Membership is vetted and subject to community rules. WhatsApp's own privacy terms also apply.
10. Contact Us
The Hokuten Group — Keller Williams Commercial
Brokerage services are provided through Forward Wilshire Inc dba Keller Williams Larchmont (CA DRE #01870534)
Email: dino.monteverde@kw.com
Phone: +1 650 720 6995
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.